Configuring your workforce data:
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Personal information (name, address, e-mail address ...)
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Skills (plumber, electrician, etc.), level of expertise (senior, junior, etc), status (fixed-term contract, sub-contractor)
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Assigned territory (geographic zones for visits, main and secondary)
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Address of agencies and staff (option of assigning a worker to an agency)
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Availability (weekly working hours, days off, public holidays, sick leave, holidays)
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Regulatory and other constraints (working hours, break times, travel included in working time or not, quota of hours, overtime, etc.)
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Customer & Location Related Data:
- Geographic Location of the Visit
- Visit Date Range, Response time, SLA
- Preventative & curative maintenance planning
- Required resource skills, certifications or accreditations
- Task priority & optional task inclusion
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